Privacy Policy

Your privacy and data security are our top priorities

Last updated: January 2024

1. Information We Collect
We collect information you provide directly to us and information we obtain automatically when you use our services.

Information You Provide:

  • Account registration information (name, email, password)
  • Profile information (skills, experience, portfolio)
  • Communication data (messages, support tickets)
  • Payment information (processed securely through third-party providers)
  • Project details and work samples

Information We Collect Automatically:

  • Usage data (pages visited, features used, time spent)
  • Device information (browser type, operating system, IP address)
  • Cookies and similar tracking technologies
  • Log data (access times, error logs, referral URLs)
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
  • Provide and maintain our platform and services
  • Match clients with suitable freelancers
  • Process payments and transactions
  • Communicate with you about your account and our services
  • Provide customer support and respond to inquiries
  • Improve our services and develop new features
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and enforce our terms
  • Send marketing communications (with your consent)
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in limited circumstances.

We may share your information:

  • With other users as necessary to facilitate projects and collaborations
  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights and safety
  • In connection with a business transaction (merger, acquisition, etc.)
  • With your explicit consent for specific purposes

Public Information:

Your profile information may be visible to other users to facilitate matching and collaboration. You can control the visibility of your information through your privacy settings.

4. Data Security
We implement appropriate security measures to protect your information.
  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Incident response procedures for security breaches
  • Compliance with industry security standards
5. Your Rights and Choices
You have certain rights regarding your personal information.
  • Access and review your personal information
  • Update or correct inaccurate information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Control cookie preferences
  • Request data portability
  • Object to certain processing activities
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience.

Types of Cookies We Use:

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Marketing cookies for targeted advertising (with consent)

You can manage your cookie preferences through your browser settings or our cookie preference center.

7. International Data Transfers
We may transfer your information to countries outside your residence.

As a global platform, we may transfer your personal information to countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions by regulatory bodies
  • Certification schemes and codes of conduct
  • Your explicit consent for specific transfers
8. Data Retention
We retain your information for as long as necessary to provide our services.

We retain your personal information for different periods depending on the type of information and purpose:

  • Account information: Until you delete your account
  • Project data: For the duration of the project plus 7 years for legal compliance
  • Communication records: 3 years from last interaction
  • Payment information: As required by financial regulations
  • Marketing data: Until you opt out or withdraw consent
9. Children's Privacy
Our services are not intended for children under 16.

Byte Vanguard does not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe we have collected information from a child under 16, please contact us immediately.

10. Changes to This Policy
We may update this privacy policy from time to time.

We will notify you of any material changes to this privacy policy by posting the updated policy on our website and, where appropriate, by email. Your continued use of our services after such changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

11. Contact Us
Questions about this privacy policy or our data practices.

Email: privacy@bytevanguard.org

Address: Byte Vanguard Privacy Team
123 Tech Street
San Francisco, CA 94105
United States

Data Protection Officer: dpo@bytevanguard.org